FAQs

Yes, we offer free international shipping on all eligible orders.

We currently ship to selected countries across Europe, North America, Asia, and Oceania.

All orders include tracking and insurance for your peace of mind.

Shipping times and availability may vary depending on the destination and local courier services. Full details can be found on our Shipping Policy page.

Most orders are delivered within 6–8 business days after dispatch, depending on the destination country and local courier services.

Delivery times may vary during peak seasons or due to customs processing.

Once your order has been shipped, you will receive a tracking link via email.

You can use this link to track your shipment in real time through the carrier’s tracking system.

Tracking updates may vary depending on the courier and destination.

You can also visit our “Track My Order” page for live updates.

Yes, we accept returns within 30 days of delivery for eligible items.

Returned products must be unused, undamaged, and in their original packaging with all accessories included.

All return requests must be approved in accordance with our Return Policy.

Please contact us via WhatsApp or email at 15578152651m@sina.cn.

We will promptly arrange to send you the missing item as soon as possible.